Shipping policy

Shipping Policy

At The Dabbin Cabin, we aim to provide reliable and timely shipping to all our customers. Please review our shipping policy for detailed information on delivery options, processing times, and related procedures.

1. Shipping Methods

We use Royal Mail as our primary courier for all shipments within the UK. Shipping times may vary depending on whether the product is available in-store or needs to be shipped from our warehouse.

2. Shipping Times

  • Products Available in Our Shop: Items that are in stock at our shop will be dispatched within 1-3 business days. Once dispatched, delivery usually takes an additional 1-3 days depending on Royal Mail services.

  • Products Not Available in Store (Warehouse Stock): If a product is in stock but not physically available in our store, it will be shipped from our warehouse. This process typically takes 3-7 business days to dispatch, and Royal Mail shipping times will apply after the product is sent out.

3. Store Collection Option

We offer a store collection option for local customers. If you prefer to pick up your order in person, you can choose this option at checkout. Once your order is ready for collection at our store, we will notify you by email or SMS.

Collection Address: The Dabbin Cabin
39 Whittaker Ln,
Prestwich, Manchester M25 1HA

Please bring a valid ID and your order confirmation when collecting in-store.

4. Shipping Costs

Shipping costs will be calculated at checkout based on the size, weight, and destination of the package. You will be able to review all charges before completing your purchase.

5. Delays and Issues

While we strive to meet the shipping timelines stated above, please note that delays due to Royal Mail services, weather conditions, or unforeseen circumstances may occur. If your order is delayed or you encounter any issues with your delivery, feel free to contact our customer service team at [your email] for assistance.

6. Contact Information

For any questions or concerns regarding shipping, please contact us at:

The Dabbin Cabin
39 Whittaker Ln,
Prestwich, Manchester M25 1HA